In May 2013, FAST launched a 24-hour FDW Helpline 1800-339-4357. On average, FAST receives about 150 calls a month. Most of the enquiries pertained to contractual issues like eligibility for off-days, salaries, requests for transfers, loneliness, home leave and such. There were also some distressed calls which were expeditiously referred to the relevant authorities to take immediate action. Interestingly, there were many calls from FDWs who just needed someone to talk with.
FAST is also committed to helping deserving FDWs in need. In December, we assisted in recovering the salary of one Indonesian FDW after her employer went bankrupt. Do call us at 1800 339 4357 if you or if you know of any FDWs who who may need urgent assistance. If you know of any FDWs who require assistance, do refer them to contact us at 1800-339-4357. We are only a phone call away.